Terms of Service

These Terms of Service (“Terms”) govern your purchase, download, and use of Opsnook, a macOS application that visualizes coding-agent sessions (the “App”), offered at https://opsnook.com (the “Site”). By purchasing, downloading, or using the App, you agree to these Terms. If you do not agree, do not use the App.

License

Upon purchase you are granted a personal, non-exclusive, non-transferable license to install and use the App on one (1) Mac that you own or control. The App is licensed, not sold. This is a one-time purchase — there is no subscription and no recurring fee.

Purchases & Payment

Purchases made on the Site are processed by our merchant of record, Creem, which handles payment, applicable taxes, invoicing, and order delivery. Your payment details are submitted to Creem and its payment processors — we never see or store them. The price shown at checkout is the full price; any applicable taxes are calculated by Creem based on your location.

Delivery

After a successful payment, your download is delivered instantly on the checkout success page and by email through Creem. If you do not receive your download, contact support@opsnook.com and we will resend it.

Refunds

If the App fails to function properly on a supported system and we are unable to resolve the problem, contact support@opsnook.com within 14 days of purchase and we will issue a full refund. Refunds are processed through Creem back to your original payment method.

Updates

Your license includes updates to the App as they are released. We do not guarantee that any particular feature will be added, or that the App will support any particular third-party coding agent indefinitely, as those tools change independently of us.

Acceptable Use

You may not:

• redistribute, resell, rent, or sublicense the App, your license, or your download link;
• circumvent or attempt to circumvent the App's licensing mechanism;
• reverse engineer, decompile, or disassemble the App, except to the extent permitted by applicable law.

Intellectual Property

The App, the Site, and all related content are the property of the developer and are protected by copyright and other intellectual-property laws. These Terms do not grant you any rights other than the license described above. Third-party agent names and logos shown on the Site belong to their respective owners and are used for identification only; Opsnook is not affiliated with or endorsed by them.

Privacy

The App processes everything on-device and collects no personal data. See our Privacy Policy for details.

Disclaimer of Warranties

The App is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted or error-free.

Limitation of Liability

To the maximum extent permitted by law, the developer shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to the App or these Terms. Our total liability for any claim shall not exceed the amount you paid for the App.

Termination

Your license terminates automatically if you materially breach these Terms. Upon termination you must stop using the App and delete all copies.

Changes to These Terms

If these Terms change, the updated version will be posted at this URL with a revised “Last updated” date. Continued use of the App after a change constitutes acceptance of the updated Terms.

Contact

Questions about these Terms: support@opsnook.com